Perfect Watches - PerfectWatches... Bummer

54 of 77 Perfect Watches reviews

I ordered what was advertised as an "Automatic" watch but received a Quartz model instead, even after I specifically asked it this was an automatic. PW would not absorb or refund me the cost of return shipping to China ($50.00) but would give in-store credit.

This is not acceptable in my opinion.

If I ordered something and simply did not like it, I ought to deal with the return shipping.

The company ought to suck up the $50.00 because they had advertised the product improperly.

At the time of this post the watch was advertised as automatic.

http://www.perfectwatches.cn/omega-seamaster-professional-emirates-team-2013-black-622058.html

This review is a subjective opinion of a user.
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More Review Details

Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Product or Service Quality
Price Affordability
Warranty

  • What I liked
    • Quality of the product
  • What I disliked
    • Unwilling to help fix issue

Reason of review:
Poor customer service
Preferred solution:
Full refund
Monetary loss:
$210
Product or service
Automatic Watch
Review category
Luxury / Jewelry
review #617646 by

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